PROTECTING YOUR PRIVACY
Deltassist Family and Community
Services Society is committed to protecting personal information about our
clients, donors, funders, employees and volunteers. Our goal is to
maintain the highest quality of services and integrity in all our
dealings. To that end, we will collect, store, use and disclose personal
information, in accordance with the Personal Information Protection Act
(PIPA), as needed to:
- undertake program/service activities including:assessment service plan development service delivery facilitate referrals recruit volunteers and make volunteer referrals
- establish and maintain relationships with our clients
- establish and maintain relationships with our donors
- establish, maintain or terminate relationships with our employees and volunteers
- administer our society
- meet legal, regulatory or statutory requirements
- conduct quality improvement activities
- acknowledge contributions to our society
WHAT IS PERSONAL INFORMATION
Personal information is any information about
an identifiable individual. It includes information such as:
- Name, age and gender
- Home address and phone number
- Marital status, nationality, ethnic origin and religion
- Employment information
- Information regarding income, health and personal preferences
- Photographs
- business telephone and fax numbers, street and email addresses
PRIVACY
POLICY PRINCIPLES
Accountability
Deltassist is
accountable and responsible for maintaining and protecting personal
information under its control. We also have a designated Privacy Officer
who is accountable for our compliance with this policy.
Identifying Purposes
Deltassist will identify the purposes for
which personal information is collected, and how it will be used, either
before or at the time of collection
Consent Check out our other Program/Service
Web Pages.
Deltassist will
obtain your consent to collect, use, or disclose personal information,
except where authorized or required to do so by law. If a new purpose for
your personal information is identified we will inform you and obtain your
consent prior to its use
Limiting Collection
Deltassist will limit the collection of your personal
information to only those details which are reasonable and necessary for
the purpose intended.
Limiting Use,Disclosure and
Retention
Your personal information will only be
used or disclosed for the purpose for which it was collected, unless you
have otherwise consented, or where it is required by law. Personal
information will be retained only as long as is necessary for the
fulfillment of those purposes and/or any legal requirements
Accuracy
Deltassist will ensure that personal
information collected is kept as accurate, up-to-date and complete as
possible to fufil the purposes for which it was collected.
Safeguarding Information
Deltassist will protect the personal information it collects by maintaining
reasonable physical, technical and procedural security safeguards to
prevent unauthorized access, use, disclosure, loss or modification.
Openess
Information about Deltassist’s policies and practices relating to the management of
personal information will be made readily available to you on request.
Access
You may request access to your personal information at
any time to review its content and accuracy. Deltassist has developed a
protocol to be followed for client access to Deltassist client records,
and employee access to personnel files.
Compliance
You may contact Deltassist with any questions,
enquiries or suggestions with respect to our Privacy Policy. If you wish
to make a formal complaint about our privacy practices, you may make it in
writing to our Privacy Officer (below). The Privacy Officer will
acknowledge receipt of your complaint, ensure that it is investigated
promptly, and that you are provided with a formal decision and reasons in
writing.
please contact our Privacy Officer:
Executive Director
Deltassist Family and Community Services
9097 120 St., Delta BC V4C 6R7
Phone 604-594-3455
Send An E-Mail to:
Deltassist Family & Community Services
If you have questions about Deltassist,
Send An E-Mail to:
Web
Administrator
about the Deltassist Web site

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